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AI and transparency

Last updated: August 2026

On Story uses AI for practitioner matching and selected visual production under human oversight. AI does not provide therapy, spiritual guidance, crisis support, diagnosis, or unsupervised reflection advice. This page explains those boundaries and our disclosures under the EU AI Act (Regulation EU 2024/1689).

1. Visual assets and animations

Select imagery, graphic components, and animated sequences deployed across this digital interface have been generated, co-created, or enhanced utilising advanced Generative Artificial Intelligence (AI) tools.

2. Editorial and human oversight

Every synthetic asset, background graphic, and dynamic animation undergoes rigorous human editorial review, refinement, and curation before publishing. AI is utilised strictly as a production capability tool to execute proprietary design concepts. We maintain full legal ownership and responsibility over the finalised outputs.

3. Digital provenance

Where technologically applicable, our exported visual assets retain embedded machine readable metadata and digital watermarks to support international standards of content provenance and transparency.

4. Where AI is not used

The questions in the self check, its fixed scoring, and its result wording are written by people and grounded in published research. No generative model decides your score. On Story does not provide an AI reflection chatbot, and no model produces therapy, spiritual guidance, diagnosis, crisis support, or unsupervised clinical advice.

5. Automated interaction

Any automated assistant or dynamic form on this site identifies itself as automated in its first line, in line with Article 50 of the AI Act. You always know when you are not talking to a person.

6. Accountability and labelling

Editorial responsibility sits with a named person, not a system. On Story / Developed by Wafaa Albadry. Images and animations produced with generative assistance carry a discreet AI assist marker, visible on hover and recorded in the asset description for assistive technology. Reach us at hello@on-story.com.

7. Matching and human review

AI-assisted matching uses information a person chooses to provide to suggest potentially suitable practitioners. It does not verify credentials, make a clinical decision, or guarantee fit. On Story reviews practitioner credentials, and the person remains free to browse, ask questions, and choose whether to book.